17:30 23/11/2023

Digital revolution just beginning bet88 slot financial services

Mr. Shayan Hazir, Chief Digital Officer, ASEAN, HSBC

Mr. Shayan Hazir, Chief Digital Officer, ASEAN, HSBC, looks at how technology has changed access bet88 slot financial services and how such services are set bet88 slot change.

Mr. Shayan Hazir, Chief bet88 slot Officer, ASEAN, HSBC.
Mr. Shayan Hazir, Chief Digital Officer, ASEAN, HSBC.

There have been some positive developments that have begun to build the foundations of a vanguard moment bet88 slot banking. The number of cashless transactions globally is expected to almost triple to 3 trillion between 2020 and 2030, with Asia-Pacific predicted to grow the fastest, with cashless transactions growing 109 per cent to 2025. Consumer payments are now multi-platform and almost instantaneous bet88 slot many cases.

AI is playing a more significant role bet88 slot loan decisions. Some financial institutions, including HSBC, have harnessed AI to improve individual investment decisions. And blockchain is starting to make inroads into accelerating trade finance and the proliferation of digital assets for example. We are also beginning to see open banking capabilities becoming more common with the advent of open APIs that continue to enhance customer access to beyond banking capabilities.

These are significant improvements, but there is much that has not changed. We may no longer use checks for everyday business, but we still have checking accounts that would be instantly recognizable bet88 slot the conventional generation. Much SME and corporate banking is still subject bet88 slot the shortcomings, including slow transactions and incompatible systems. And trade finance still generates a mountain of paperwork, bet88 slot name just a few issues.

Even cryptocurrencies, for all the promises of revolutionary change that accompanied their birth, have proven too slow, energy intensive, and volatile bet88 slot be scalable bet88 slot the point where they might challenge traditional currencies.

New technology and almost universal connectivity have revolutionized how people and companies interact with their financial service providers, but the grand revolution bet88 slot the nature of the financial services seems to have stalled. If the sub-text of the digital banking promise was new services accessed bet88 slot new ways, the delivery of new services hasn’t kept up with the revolution bet88 slot new channels.

Financial services is still an industry bet88 slot transition. Bank margins have fallen by 25 per cent over the past 15 years and markets are worried about future profit growth, and a report from Boston Consulting estimates that less than a third of banks are investing bet88 slot digital financial ecosystems bet88 slot a meaningful way. However, as cloud computing, open APIs, and embedded finance reach an inflection point, their intersection with emerging technologies like blockchain / distributed ledger technology, AI, and quantum computing will create a digital “Big Bang” that will change financial services beyond recognition.

Take for example this not-so-distant future scenario, when blockchain, generative AI, and environmental, social, governance (ESG) data adoption are commonplace. A Chief Financial Officer (CFO) of a large multinational corporation is responsible for managing the company’s finances and ensuring ESG compliance. With the use of blockchain, the CFO is able to ensure transparency bet88 slot its global supply chain.

Every product they manufacture has a unique blockchain-based digital identity that records its entire journey from raw materials bet88 slot distribution. The company will also be able bet88 slot leverage embedded finance solutions bet88 slot streamline payments within its supply chain. Smart contracts on the blockchain bet88 slot automatically trigger payments bet88 slot suppliers upon successful delivery and verification of ESG compliance. This reduces administrative overheads and ensures that funds are allocated efficiently.

Likewise, on the consumer side, the integration of blockchain and AI into daily routines will result bet88 slot behavioral shifts that will have enormous impact beyond the banking industry. Some areas that will likely transform bet88 slot the next five years include:

- Product Traceability: Consumers using their smartphone to scan QR codes on products bet88 slot the grocery store or online to make informed choices about what to purchase based on ESG data. The blockchain technology behind these codes provides detailed information about the product’s journey, including its origins, ethical sourcing, and carbon footprint.

- AI-Personalized Shopping: Shopping apps that use generative AI bet88 slot analyze previous purchases, preferences, and sustainability values. It recommends products that align with the consumer’s ESG priorities. For example, if the consumer prefers products with a low carbon footprint, the AI suggests eco-friendly alternatives.

- Payment with Central Bank Digital Currency (CBDC): Using CBDC for payments, which provides consumers with additional transparency and security. Consumers know that their financial transactions are efficient and traceable, reducing the need for traditional banking intermediaries. Consumers can also allocate their spending based on purpose bound money bet88 slot ensure that the funds being allocated for specific purposes are being utilized as such.

We are venturing into a world where there is a recalibration of financial infrastructure to one that is more intuitive, efficient, insightful and with an inherent lean towards sustainability. The technology (blockchain, DLT, AI/GenAI, ESG data orchestration) is available, however, so what matters now is how the different types of technology interact and engage with each other, the policy and regulatory guardrails needed to ensure the safe and responsible execution of these capabilities and standards, and, most importantly, that the talent required to execute this work bet88 slot concert.

Ultimately, every component of the financial ecosystem needs to work together to deliver the anticipated change bet88 slot speed, efficiency, sustainability, and value on a scale never seen before.